Patient Care Coordinator/Scheduler

Job Description
The Patient Care Coordinator/Scheduler confirms and prepares daily patient visit schedules for the podiatrist and manually maintains scheduling system to track all visits and other required information.

DESCRIPTION
Contacts patient/caregiver to schedule podiatry visits
Receives incoming calls from patients requesting a podiatry visitEnters all required information and manually maintains necessary follow up via Google Docs and/or Excel, as required
Prepares patient information for scheduled visits including setup of new patients with all requirements to include insurance verification
Prepares and distributes written visit schedules in advance, on a weekly basis to the podiatrist
Aids in communication with patients and caregivers
Maintains patient confidentiality
Attends required meetings/calls
Ability to perform continuous detailed tasks with frequent interruptions
Ability to develop a strong rapport over the phone
Strong customer service approach to all callersOther duties as required

REQUIRED
High School Diploma/GED1-2 years of experience in healthcare or customer service
Knowledge of practice protocols to assist in prioritizing scheduling patients for care
Computer skills and ability to learn new systems
Ability to quickly adapt and apply guidelines and procedures
Ability to read and understand road maps and routing
Flexibility
Professional demeanor, self-motivated, and dependable
Legal to work in the U.S.

PREFERRED
Strong medical office or call center experience with the ability to collect appropriate medical information from the patient to communicate properly with the podiatrist
Basic working knowledge of medical terminology
Computer skills: Proficient in Google Docs, Knowledge of Microsoft Mappoint, Knowledge of Electronic Medical Records systems
Efax
Strong customer service, organizational and interpersonal skills with excellent multi-tasking and prioritization

Job Types: Full-time, Part-time
Salary: $14.00 to $16.00 /hour

Contact
Please email your resume and cover letter to shirleyzhao@hpahouse-calls.com. Thank you.

联系时请一定说明是在休斯敦华人资讯网看到的，谢谢